{
  "mcpServers": {
    "brevo": {
      "command": "npx",
      "args": [
        "mcp-remote",
        "https://mcp.brevo.com/v1/brevo/mcp",
        "--header",
        "Authorization: Bearer ${BREVO_MCP_TOKEN}"
      ],
      "env": {
        "BREVO_MCP_TOKEN": "your-brevo-mcp-token"
      }
    },
    "bigcommerce": {
      "command": "npx",
      "args": ["-y", "bigcommerce-mcp-server"],
      "env": {
        "BIGCOMMERCE_STORE_HASH": "your-store-hash",
        "BIGCOMMERCE_ACCESS_TOKEN": "your-access-token"
      }
    }
  }
}

> 我的 BigCommerce 商店有多少客户？
> 我的 Brevo 账户中有多少联系人？

---
name: bigcommerce-customer-sync
description: Sync BigCommerce customers to Brevo contacts with order data
version: 1.0.0
temperature: 0.1
tools:
  - bigcommerce
  - brevo_contacts
  - brevo_attributes
  - brevo_lists
triggers:
  - schedule: "0 */6 * * *"
  - event: customer_created
  - event: order_completed
---

# BigCommerce Customer Sync Agent

Synchronize customer data from BigCommerce to Brevo contacts.

## Strategy

1. Query BigCommerce for customers modified since last sync
2. For each customer, fetch order history from BigCommerce
3. Create or update Brevo contact with profile + commerce attributes
4. Segment into Brevo lists:
   - New registrations → "Welcome Series" list
   - Repeat buyers (2+ orders) → "Loyal Customers" list
   - High-value (>$500 LTV) → "VIP" list
   - Inactive (no order in 90 days) → "Win-Back" list

## Field Mapping

| BigCommerce Field | Brevo Attribute |
|------------------|-----------------|
| email | EMAIL |
| first_name | FIRSTNAME |
| last_name | LASTNAME |
| phone | SMS |
| company | COMPANY |
| date_created | SIGNUP_DATE |
| orders_count (computed) | ORDER_COUNT |
| total_spent (computed) | TOTAL_SPENT |
| last_order_date (computed) | LAST_ORDER |
| customer_group_id | BC_SEGMENT |
| accepts_product_review_abandoned_cart_emails | OPT_IN |

## Rules
- ONLY sync customers who have accepted marketing emails
- NEVER overwrite Brevo data if BigCommerce field is empty
- ALWAYS validate phone numbers to E.164 format before sync
- Track events: bc_sync_success, bc_sync_error

---
name: bigcommerce-post-purchase
description: Orchestrate post-purchase campaigns based on BigCommerce order events
version: 1.0.0
temperature: 0.3
tools:
  - bigcommerce
  - brevo_contacts
  - brevo_email_campaign_management
  - brevo_templates
  - brevo_sms_campaigns
triggers:
  - event: order_completed
  - event: order_shipped
---

# BigCommerce Post-Purchase Agent

When a BigCommerce order completes or ships, trigger the appropriate engagement sequence in Brevo.

## Sequence Logic

### First-Time Buyers
1. Immediate: Order confirmation (transactional)
2. Day 3: Welcome email with brand story and product care tips
3. Day 7: How-to guide for purchased product category
4. Day 14: Review request with direct link
5. Day 30: Cross-sell based on purchased category

### Repeat Buyers
1. Immediate: Order confirmation
2. Day 3: Loyalty reward notification
3. Day 14: "Restock" reminder if consumable product
4. Day 21: Early access to new arrivals in preferred category

### High-Value Orders (>$200)
1. Immediate: Premium order confirmation
2. Day 1: Personal thank-you email
3. Day 3: SMS with tracking + styling/usage tips
4. Day 7: VIP program invitation

### Order Shipped
1. Immediate: Shipping confirmation with tracking link
2. +2 days: SMS tracking update
3. +5 days (estimated delivery): "How's your order?" check-in

## Rules
- ALWAYS check order status before sending, skip if cancelled/refunded
- NEVER send marketing to customers who haven't opted in
- Personalize with: product name, order number, customer first name
- Use Brevo template variables for dynamic content

---
name: bigcommerce-cart-recovery
description: Recover BigCommerce abandoned carts via Brevo email, SMS, and WhatsApp
version: 1.0.0
temperature: 0.2
tools:
  - bigcommerce
  - brevo_contacts
  - brevo_email_campaign_management
  - brevo_templates
  - brevo_sms_campaigns
triggers:
  - event: cart_abandoned
    conditions:
      - cart_value: "> 30"
      - time_since_activity: "> 1h"
---

# BigCommerce Cart Recovery Agent

Monitor BigCommerce abandoned carts and execute recovery sequences through Brevo.

## Recovery Sequence

1. **+1 hour**: Reminder email with cart contents and product images
2. **+24 hours**: If no open → SMS with short link to cart
3. **+48 hours**: If no recovery → Email with 10% discount code
4. **+72 hours**: If cart > $150 and no recovery → WhatsApp with personal message

## Cart Data to Include
- Product images and names (from BigCommerce)
- Cart total with currency formatting
- Direct checkout recovery URL
- Discount code (generated dynamically for step 3)

## Rules
- NEVER send to customers who already completed checkout
- ALWAYS check cart status before each step
- Maximum 4 touchpoints per abandoned cart
- Respect opt-out preferences per channel

您："找出 BigCommerce 中过去 3 个月购买超过两次，
     但不在我 Brevo 的'Loyal Customers'名单中的客户。
     将他们加入并发送忠诚度奖励邮件。"

Claude：正在查询 BigCommerce 中的重复购买客户...
[使用 BigCommerce MCP 获取过去 90 天内有 2+ 订单的客户]

找到 67 名重复购买客户。
正在检查 Brevo 列表成员资格...
[使用 brevo_contacts 检查"Loyal Customers"列表]

29 名客户不在列表中。正在处理...
[创建/更新 29 个联系人，添加 ORDER_COUNT 和 TOTAL_SPENT 属性]
[将 29 人加入"Loyal Customers"列表]
[触发忠诚度奖励邮件模板]

完成：
- 29 名客户已加入"Loyal Customers"列表
- 忠诚度奖励邮件已发送给全部 29 人
- ORDER_COUNT 和 TOTAL_SPENT 属性已更新
- 38 人已在列表中（已跳过）