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Choosing between Brevo and Constant Contact? Both are established email marketing platforms, but they serve different needs and have fundamentally different pricing models. This comparison breaks down every important difference to help you make the right choice.
Brevo · Automation
Visual Automation Builder
Drag-and-drop workflow editor with multi-channel triggers - email, SMS, and WhatsApp in a single flow. Constant Contact's automation is email-only with no WhatsApp and very basic branching.
- Email + SMS + WhatsApp in one workflow
- Behavioural triggers (cart, browse, purchase)
- A/B split within automations
- 20+ pre-built templates
Brevo · Multi-Channel
Email · SMS · WhatsApp · Push — one inbox
Brevo manages all four channels natively. Constant Contact supports SMS for US only and does not support WhatsApp.
- SMS coverage in 200+ countries
- Full WhatsApp Business API (templates + 2-way)
- Web & mobile push notifications
- Unified send stats across channels
Brevo · CRM
Deal Pipeline — Included on Every Plan
Brevo ships a full CRM on every plan including Free. Constant Contact has no built-in CRM - only basic contact management with no deal pipelines.
- Kanban & list pipeline views
- Contact & deal scoring
- Task management + meeting scheduler
- Included on Free — $0 add-on cost
Brevo · Loyalty
Built-in Loyalty Programme
Constant Contact has no loyalty programme feature.
- Points & tier earning rules
- Loyalty events in Brevo segments
- Win-back automation triggers
- Revenue & retention analytics
Quick Comparison
| Feature | Brevo | Constant Contact |
|---|---|---|
| Pricing Model | Per-email | Per-contact |
| Free Plan | Yes (300/day) | No (60-day trial only) |
| SMS Marketing | 200+ countries | US only |
| Full support | No | |
| Automation | Advanced | Basic |
| Best For | Growing businesses | Simple email needs |
Platform Overview
Brevo (Formerly Sendinblue)
Brevo is a comprehensive marketing platform with email, SMS, WhatsApp, and marketing automation. With per-email pricing and unlimited contacts on all plans, it’s designed for businesses that want to scale affordably.
Core strengths:
- Per-email pricing (unlimited contacts)
- Full WhatsApp Business API
- Global SMS (200+ countries)
- Advanced automation
- Built-in CRM
Constant Contact
Constant Contact is one of the oldest email marketing platforms, founded in 1995. It focuses on simplicity and ease of use, making it popular with small businesses and non-profits.
Core strengths:
- User-friendly interface
- Event marketing features
- Social media posting
- Strong customer support
- Simple automation
Email Marketing Features
Email Builder
Brevo:
- Modern drag-and-drop editor
- Dynamic content blocks
- Conditional content
- AI content assistant
- Mobile-responsive templates
- HTML editing access
Constant Contact:
- Classic drag-and-drop editor
- Hundreds of templates
- Stock image library
- Brand kit feature
- Basic personalization
- Limited HTML access
Verdict: Both offer capable editors. Brevo provides more advanced personalization; Constant Contact emphasizes simplicity.
Templates
Brevo:
- 40+ responsive templates
- E-commerce templates
- Industry-specific designs
- Custom template creation
- Template locking for teams
Constant Contact:
- 200+ templates
- Event templates
- Holiday-themed designs
- Drag-and-drop customization
- Brand template builder
Verdict: Constant Contact has more templates. Brevo’s are more modern and e-commerce-focused.
Deliverability
Brevo:
- 99%+ deliverability rate
- Dedicated IP available
- SPF, DKIM, DMARC support
- Real-time blacklist monitoring
- Deliverability consulting (Enterprise)
Constant Contact:
- Good deliverability reputation
- Shared IP infrastructure
- Authentication support
- Spam testing tools
- Compliance guidance
Verdict: Both have solid deliverability. Brevo offers dedicated IP for high-volume senders.
Marketing Automation
Brevo Automation
- Visual workflow builder with unlimited steps
- Multi-channel automation (Email + SMS + WhatsApp)
- Behavioral triggers (page visits, clicks, purchases)
- A/B testing within workflows
- Lead scoring capabilities
- Event-based triggers
- Conditional branching
Constant Contact Automation
- Basic automation paths
- Welcome email series
- Birthday/anniversary emails
- Abandoned cart (Shopify integration)
- Resend to non-openers
- Limited branching options
Verdict: Brevo wins significantly on automation capabilities. Constant Contact’s automation is basic compared to industry standards.
Multi-Channel Marketing
SMS Marketing
Brevo:
- Available in 200+ countries
- Two-way SMS conversations
- Automated SMS workflows
- MMS support
- SMS/email orchestration
- Competitive pricing globally
Constant Contact:
- US only (added 2022)
- Basic SMS campaigns
- Limited automation
- Higher per-message pricing
- Separate add-on cost
Verdict: Brevo offers far superior SMS capabilities, especially for international businesses.
WhatsApp Marketing
Brevo:
- Full WhatsApp Business API
- Automated WhatsApp workflows
- Interactive messages
- Rich media support
- Template messages
- Two-way conversations
Constant Contact:
- No WhatsApp support
- No plans announced
- Would require third-party tools
Verdict: Brevo is the clear winner. WhatsApp is increasingly essential for e-commerce marketing.
Social Media
Brevo:
- Facebook Ads integration
- Social media contact sync
- Limited posting features
Constant Contact:
- Social posting included
- Facebook, Instagram, LinkedIn
- Social inbox
- Scheduling capabilities
Verdict: Constant Contact offers better social media features.
E-commerce Integration
Shopify Integration
Brevo Native:
- Contact sync
- Basic purchase data
- Simple automation triggers
- Limited product data
Constant Contact:
- Direct Shopify app
- Product sync
- Abandoned cart emails
- Purchase data
- Product recommendations
Verdict: Constant Contact has decent native integration.
Other Platforms
Brevo:
- WooCommerce
- Magento
- PrestaShop
- BigCommerce
- Custom API
Constant Contact:
- WooCommerce
- Etsy
- eBay
- Shopify
- BigCommerce
Verdict: Similar e-commerce platform support.
Pricing Comparison
Brevo Pricing
| Plan | Cost | Emails |
|---|---|---|
| Free | $0 | 300/day |
| Starter | $9/mo | 5,000/mo |
| Business | $18/mo | 5,000/mo |
| Business | $65/mo | 40,000/mo |
| Business | $129/mo | 100,000/mo |
Model: Per-email, unlimited contacts
Constant Contact Pricing
| Plan | Cost | Contacts |
|---|---|---|
| Lite | $12/mo | 500 |
| Standard | $35/mo | 500 |
| Premium | $80/mo | 500 |
| 2,500 contacts | +$25-45/mo | - |
| 10,000 contacts | +$80-120/mo | - |
Model: Per-contact, tiered features
Cost Comparison Example
Scenario: 10,000 contacts, 50,000 emails/month
| Platform | Monthly Cost |
|---|---|
| Brevo Business | ~$65 |
| Constant Contact Standard | ~$110 |
Annual savings with Brevo: ~$540
Cost at Scale
25,000 contacts, 100,000 emails/month:
| Platform | Monthly Cost |
|---|---|
| Brevo Business | ~$129 |
| Constant Contact | ~$260 |
Annual savings with Brevo: ~$1,572
CRM Features
Brevo CRM
- Built-in CRM (all plans)
- Deal pipeline management
- Contact activity tracking
- Task management
- Meeting scheduling
- Sales automation
Constant Contact CRM
- Basic contact management
- No deal pipelines
- Limited sales features
- Contact notes
- Tags and segmentation
Verdict: Brevo includes a full CRM; Constant Contact offers basic contact management.
Support & Ease of Use
Brevo Support
- Email support (all plans)
- Phone support (Business+)
- Live chat (Business+)
- Knowledge base
- Video tutorials
- API documentation
Constant Contact Support
- Phone support (all paid plans)
- Live chat
- Email support
- Knowledge base
- Community forum
- Onboarding assistance
Verdict: Constant Contact offers better support on lower tiers. Brevo restricts phone/chat to Business plans.
Ease of Use
Brevo:
- Modern interface
- Moderate learning curve
- Powerful but complex
- Good documentation
Constant Contact:
- Very user-friendly
- Minimal learning curve
- Simple and intuitive
- Guided setup
Verdict: Constant Contact is easier for beginners. Brevo requires more initial learning but offers more power.
When to Choose Each Platform
Choose Constant Contact If:
- Simplicity is priority - Easiest learning curve
- You run events - Event marketing features included
- Social media posting matters - Native social features
- You have a small list - Cost comparable at low volumes
- Phone support is essential - Available on all paid plans
- You’re US-focused - SMS only works in US
Feature Comparison Summary
| Feature | Brevo | Constant Contact |
|---|---|---|
| Free plan | Yes | No |
| Unlimited contacts | Yes | No |
| Per-email pricing | Yes | No |
| SMS (Global) | Yes | No (US only) |
| Yes | No | |
| Advanced automation | Yes | Limited |
| Built-in CRM | Yes | Basic |
| Event marketing | Limited | Yes |
| Social posting | Limited | Yes |
Migration Guide
Moving from Constant Contact to Brevo
- Export contacts from Constant Contact
- Download templates you want to keep
- Create Brevo account (start with Free)
- Import contacts with tags/segments
- Recreate key automations
- Test thoroughly before switching
- Run platforms in parallel initially
-
Leaving Constant Contact
-
Export contacts and download templates
-
Create Brevo account
- Start with Free
-
Import contacts
- With tags and segments
-
Recreate key automations
-
Test thoroughly
-
Run both platforms in parallel, then switch
What You’ll Gain
- Significant cost savings at scale
- WhatsApp marketing capabilities
- Global SMS reach
- Advanced automation
- Built-in CRM
What You’ll Miss
- Social media posting
- Event marketing features
- Slightly easier interface
Conclusion
Brevo and Constant Contact serve different needs:
Constant Contact excels at simplicity, making it suitable for small businesses with basic email needs, event marketing, and social media posting requirements.
Brevo provides better value, more features, and multi-channel capabilities. For growing businesses, e-commerce stores, and companies needing automation, Brevo is the stronger choice.
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Frequently Asked Questions
Is Brevo better than Constant Contact?
Brevo offers more features at lower prices: free CRM, marketing automation, SMS, and WhatsApp marketing. Constant Contact is simpler but more limited and more expensive per contact.
Which is cheaper, Brevo or Constant Contact?
Brevo is significantly cheaper. Its free plan includes 300 emails/day and unlimited contacts. Constant Contact starts at $12/month for just 500 contacts with no free plan.
Can I switch from Constant Contact to Brevo?
Yes. Export your contact list and email templates from Constant Contact, import to Brevo, and set up your automations. Brevo accepts CSV/XLS imports and has a drag-and-drop email editor.