Intégration Shopify + Brevo

Shopify + Brevo

Connectez les données commerce de Shopify à la plateforme d’engagement de Brevo via MCP. Synchronisez les clients, déclenchez des séquences post-achat, récupérez les paniers abandonnés et exécutez des campagnes de fidélité, le tout orchestré par des agents IA dans Claude.

Serveurs MCP utilisés

ServeurPackage/URLObjectif
Shopify Dev MCPnpx -y @shopify/dev-mcp@latestRecherche dans les docs API Shopify, introspection du schéma GraphQL, validation des requêtes
Shopify Storefront MCPConfiguration spécifique à l’appCatalogue produits, opérations de panier, données client, suivi des commandes
Brevo MCPmcp.brevo.com/v1/brevo/mcpContacts, campagnes email, SMS, WhatsApp, suivi des événements

Tip

Shopify Dev MCP est destiné au développement, il aide Claude à comprendre les API Shopify. Storefront MCP est pour l’accès aux données en production. Vous utiliserez généralement les deux pendant le développement, puis Storefront MCP + Brevo MCP pour l’agent en production.

Configuration

Étape 1 : Connecter les deux serveurs MCP

Ajoutez à votre configuration Claude Desktop ou Claude Code :

{
"mcpServers": {
"brevo": {
"command": "npx",
"args": [
"mcp-remote",
"https://mcp.brevo.com/v1/brevo/mcp",
"--header",
"Authorization: Bearer ${BREVO_MCP_TOKEN}"
],
"env": {
"BREVO_MCP_TOKEN": "your-brevo-mcp-token"
}
},
"shopify-dev-mcp": {
"command": "npx",
"args": ["-y", "@shopify/dev-mcp@latest"]
}
}
}

Étape 2 : Vérifier la connexion

Demandez à Claude :

> What Shopify APIs are available for reading customer data?
> How many contacts do I have in Brevo?

Claude devrait utiliser Shopify Dev MCP pour la première question et Brevo MCP pour la seconde.

Cas d’usage 1 : Agent de synchronisation client

Synchronisez les clients Shopify vers les contacts Brevo avec l’historique d’achats complet :

---
name: shopify-customer-sync
description: Sync Shopify customers to Brevo contacts with purchase data
version: 1.0.0
temperature: 0.1
tools:
- shopify-dev-mcp
- brevo_contacts
- brevo_attributes
- brevo_lists
triggers:
- schedule: "0 */6 * * *"
- event: customer_created
- event: order_completed
---
# Shopify Customer Sync Agent
Synchronize customer data from Shopify to Brevo contacts.
## Strategy
1. Query Shopify for customers updated since last sync
2. For each customer, create or update Brevo contact with:
- Email, name, phone
- Total orders, total spend (as Brevo attributes)
- Last order date
- Tags and segments
3. Add customers to appropriate Brevo lists based on behavior:
- New customers → "Welcome Series" list
- Repeat buyers → "Loyal Customers" list
- High-value (>$500 LTV) → "VIP" list
## Field Mapping
| Shopify Field | Brevo Attribute |
|--------------|-----------------|
| email | EMAIL |
| first_name | FIRSTNAME |
| last_name | LASTNAME |
| phone | SMS |
| orders_count | ORDER_COUNT |
| total_spent | TOTAL_SPENT |
| last_order_date | LAST_ORDER |
| tags | SHOPIFY_TAGS |
| accepts_marketing | OPT_IN |
## Rules
- ONLY sync customers who have accepted marketing
- NEVER overwrite Brevo data if Shopify field is empty
- ALWAYS validate phone numbers to E.164 format before sync
- Track sync events for debugging: shopify_sync_success, shopify_sync_error

Cas d’usage 2 : Agent de campagne post-achat

Déclenchez des séquences post-achat personnalisées basées sur les données de commande :

---
name: shopify-post-purchase
description: Orchestrate post-purchase email sequences based on Shopify order data
version: 1.0.0
temperature: 0.3
tools:
- shopify-dev-mcp
- brevo_contacts
- brevo_email_campaign_management
- brevo_templates
- brevo_sms_campaigns
triggers:
- event: order_completed
---
# Post-Purchase Agent
When a Shopify order is completed, design and trigger the
appropriate follow-up sequence in Brevo.
## Sequence Logic
### First-Time Buyers
1. Immediate: Order confirmation (transactional)
2. Day 3: Welcome email with brand story
3. Day 7: Product care tips / how-to guide
4. Day 14: Review request
5. Day 30: Cross-sell based on purchased category
### Repeat Buyers
1. Immediate: Order confirmation
2. Day 3: Loyalty points notification
3. Day 14: "Restock" reminder if consumable product
4. Day 21: Exclusive early access to new products
### VIP Orders (>$200)
1. Immediate: Premium order confirmation
2. Day 1: Personal thank-you from founder (email)
3. Day 3: SMS with tracking + care tips
4. Day 7: Invitation to VIP program
## Rules
- ALWAYS check order status before sending, skip if cancelled/refunded
- NEVER send marketing to customers who haven't opted in
- Personalize with: product name, order number, customer first name
- Use Brevo template variables for dynamic content

Cas d’usage 3 : Récupération de panier abandonné

Reliez les données de panier Shopify à la messagerie de Brevo :

---
name: shopify-cart-recovery
description: Recover Shopify abandoned carts via Brevo email and SMS
version: 2.0.0
temperature: 0.2
tools:
- shopify-dev-mcp
- brevo_contacts
- brevo_email_campaign_management
- brevo_templates
- brevo_sms_campaigns
triggers:
- event: cart_abandoned
conditions:
- cart_value: "> 40"
- time_since_activity: "> 1h"
---
# Cart Recovery Agent
Monitor Shopify abandoned carts and execute recovery
sequences through Brevo.
## Recovery Sequence
1. **+1 hour**: Reminder email with cart contents and images
2. **+24 hours**: If no open → SMS with short link to cart
3. **+48 hours**: If no recovery → Email with 10% discount code
4. **+72 hours**: If cart > $150 and no recovery → WhatsApp with personal message
## Cart Data to Include
- Product images and names (from Shopify)
- Cart total with currency formatting
- Direct checkout link
- Discount code (generated dynamically for step 3)
## Rules
- NEVER send to customers who already completed checkout
- ALWAYS check cart status before each step
- Maximum 4 touchpoints per abandoned cart
- Respect opt-out preferences per channel

Exemple : Orchestration en langage naturel

Avec les deux serveurs MCP connectés, vous pouvez orchestrer en temps réel :

You: "Check my Shopify store for customers who ordered in the last
7 days but aren't in Brevo yet, and add them."
Claude: Checking Shopify for recent customers...
[Uses shopify-dev-mcp to understand the Customers API]
[Queries Shopify for orders in last 7 days]
Found 43 customers from last 7 days.
Checking against Brevo contacts...
[Uses brevo_contacts to search for each email]
23 customers are not yet in Brevo. Adding them now...
[Uses brevo_contacts to create 23 new contacts]
[Uses brevo_lists to add first-time buyers to "Welcome Series"]
[Uses brevo_lists to add repeat buyers to "Loyal Customers"]
Done:
- 23 new contacts created in Brevo
- 15 added to "Welcome Series" list (first-time buyers)
- 8 added to "Loyal Customers" list (repeat buyers)
- All contacts synced with order count and total spent

Prochaines étapes

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