Retention and Loyalty Workflows
Use loyalty signals, VIP segments, and retention campaigns in Brevo as orchestration inputs rather than a built-in rewards platform
VIP and Tier Signals
Sync or derive loyalty-related signals from supported commerce and loyalty providers. Use those signals to segment VIP, inactive, and high-value customers for Brevo campaigns.
Retention Campaigns
Trigger milestone, win-back, review, and exclusive-offer campaigns through Brevo when the source connector exposes the needed events and attributes.
Retention and Customer Value
Identify inactive and high-value audiences from purchase and engagement history. Track campaign outcomes and use customer memory to guide follow-up strategy.
Abandoned Cart Recovery
Recover abandoned carts with supported commerce events and Brevo email or SMS follow-ups. WhatsApp reminders remain provider-dependent until that channel is explicitly registered.
Pre-Built Automation Templates
Start from prebuilt engagement flow patterns such as welcome series, review requests, VIP recognition, and re-engagement sequences, then review and customize before activation.