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24 articles
Automation
Set Up a Welcome Series
Build an automated welcome series in Brevo triggered by new Shopify customers synced through Tajo.
Build a Post-Purchase Flow for Shopify Customers
Create a multi-channel post-purchase automation in Brevo using Tajo's Shopify order events to confirm, update, cross-sell, and request reviews.
Build an Abandoned Cart Recovery Flow
Create a multi-channel cart abandonment flow with Email, SMS, and WhatsApp to recover lost sales
Win Back Lapsed Customers With an Automated Flow
Re-engage customers who stopped buying using a Brevo win-back automation powered by Tajo's synced Shopify order history.
Email Marketing
Email Templates and Branding for Shopify Stores
Build on-brand Brevo email templates that pull live Shopify product and order data through Tajo, so every campaign looks consistent and converts.
Improve Email Deliverability
A practical 2026 checklist to keep campaigns sent through Brevo and Tajo landing in the inbox: authentication, list hygiene, reputation, and engagement.
Segmentation Basics: Target the Right Shopify Customers
Use Tajo-synced Shopify data to build Brevo segments by purchase behavior, value, and engagement so every campaign reaches the right audience.
Getting Started
Account Setup and Team Roles in Tajo
Set up your Tajo account, invite teammates, and assign the right roles so everyone has the access they need without overexposing billing or connections.
Connect Tajo to Shopify - Complete Setup Guide
Connect your Shopify store and Brevo account, review the integration Tajo drafts for you, and approve it so governed syncing can start.
Create Your First Campaign with Tajo and Brevo
Send your first email campaign to synced Shopify customers using Tajo and Brevo, from list selection to scheduling.
Understanding Shopify Data Sync with Brevo
How Tajo's governed sync moves data one way from your source into Brevo: scheduled runs, consent that fails closed, idempotent writes, and a full audit trail.
Integrations
Connect Multiple Shopify Stores to One Brevo Account
Sync several Shopify stores through Tajo into one Brevo account while keeping customer data, lists, and reporting cleanly separated by store.
Disconnect or Reconnect Shopify and Brevo in Tajo
Safely pause, disconnect, or reconnect your Shopify store or Brevo account in Tajo without losing customer data or breaking active automations.
Set Up Your Brevo API Key in Tajo
Generate a Brevo API key and connect it to Tajo so your Shopify data can sync securely.
Shopify Permissions Tajo Requests, Explained
What each Shopify permission Tajo asks for is used for, why it is needed, and how to review or revoke access.
Loyalty
Reward Loyal Customers with Spend-Based Rewards Profiles
Use Tajo's rewards profiles — spend tiers derived from synced Shopify order history — to target loyal customers in segments and campaigns. A configurable points engine is not available today.
Rewards Tiers and How They Are Calculated
How Tajo derives spend-based rewards tiers from synced order history — what the tiers are, how spend is counted, and how refunds and cancellations affect them.
SMS & WhatsApp
Collect SMS & WhatsApp Consent at Shopify Checkout
Set up compliant SMS and WhatsApp consent collection on your Shopify checkout to grow your mobile marketing list
Get Your WhatsApp Message Templates Approved
Submit, format, and get WhatsApp Business templates approved through Brevo so Tajo can send order updates and campaigns to Shopify customers.
Set Up Your SMS Sender for Shopify Campaigns
Configure a compliant SMS sender ID or number in Brevo through Tajo so order alerts and promotions reach Shopify customers reliably.
Troubleshooting
Fix: Contacts Missing in Brevo
Why some Shopify customers do not appear in Brevo after syncing with Tajo, and how to resolve each cause.
Fix: Duplicate Contacts in Brevo
Find out why the same Shopify customer appears more than once in Brevo and how to merge, prevent, and clean up duplicate contacts through Tajo.
Fix: Emails Going to Spam
Why campaigns sent through Brevo land in spam and the exact authentication and list steps to fix inbox placement in 2026.
Fix: Shopify Data Not Syncing to Brevo
Diagnose and resolve the most common reasons Shopify customers, orders, or products stop syncing to Brevo through Tajo.