---
title: "Twilio Flex Connector | Tajo"
description: "Tajo has no Twilio Flex connector yet. This page lists what is planned; nothing on it runs today."
url: https://tajo.io/docs/connectors/custom/twilio-flex/
markdown: https://tajo.io/docs/connectors/custom/twilio-flex.md
lang: en-US
author: "Set Noa"
author_url: https://tajo.io/set-noa/
robots: noindex
---

# Twilio Flex Connector

[Set Noa](https://tajo.io/set-noa/)

Connector status: Planned Not built yet. Tajo does not run this connector today.

| Source field | Destination field | Sample value |
| --- | --- | --- |
| `record.id` | `source_id` | `record_1042` |
| `record.updated_at` | `updated_at` | `2026-10-18T08:00:00Z` |
| `record.value` | `value` | `sample_value` |

Tajo has no Twilio Flex connector yet. No code for it exists, so nothing on this page runs today.

## Planned, not built

- Conversations on contact timelines
- Triggers after a conversation ends
- Satisfaction survey results as events

## Open-Source Implementation Map

This section is derived from official or public repository material discovered for the Twilio Flex connector. Use it as the engineering companion to the setup guide above: it shows where the API surface lives, what implementation assets exist, and how Tajo should translate them into reliable Brevo sync behavior.

### Repository Snapshot

| Repository | Commit | Languages / formats | Files |
| --- | --- | --- | --- |
| [twilio/twilio-oai](https://github.com/twilio/twilio-oai) | 69b05ab | JSON (69), YAML (62), Markdown (6), YAML (4), gitignore (1), dockerfile (1) | 145 |
| [twilio-labs/mcp](https://github.com/twilio-labs/mcp) | 64c0f05 | TypeScript (36), JSON (11), Markdown (6), png (6), YAML (2), gitignore (1) | 64 |

### Integration Shape

```mermaid
graph LR
  Source["Twilio Flex API / repository"] --> Auth["Auth and scopes"]
  Source --> Objects["Objects, events, and schemas"]
  Auth --> Tajo["Tajo connector runtime"]
  Objects --> Tajo
  Tajo --> Brevo["Brevo contacts, attributes, lists, campaigns"]
  Tajo --> Ops["Backfill, cursor, retries, logs"]
```

### What To Reuse

- Twilio’s OpenAPI Specification
- This repository contains OpenAPI documents for Twilio’s API.
- Files can be found in the json/ and yaml/ directories.
- What is OpenAPI?
- From the OpenAPI Specification:

### Tajo Revamp Checklist

- Keep authentication setup aligned with the vendor docs and the public repository’s current API shape.
- Map primary resources into explicit Tajo sync objects with stable external IDs.
- Prefer cursor-based or updated-at incremental sync where the API exposes it; otherwise document the fallback.
- Treat webhook handlers as idempotent and replay-safe, especially for order, contact, ticket, and campaign events.
- Capture pagination, rate limits, retry headers, and partial-failure behavior in connector smoke tests.
- Keep examples small and runnable against sandbox or test-mode accounts.

### Sources

- [twilio/twilio-oai](https://github.com/twilio/twilio-oai)
- [twilio-labs/mcp](https://github.com/twilio-labs/mcp)
- [Vendor documentation](https://www.twilio.com/docs/flex)